Return policy
At Top Men, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, our return policy is designed to make the return process easy and hassle-free.
1. Return Period
You may return items purchased from Top Men within [insert number of days, e.g., 30 days] from the date of receipt.
2. Eligibility for Returns
To be eligible for a return, the item must meet the following conditions:
- It must be unused, unworn, and in its original condition with tags attached.
- It must be returned in the original packaging.
- Proof of purchase (receipt or order confirmation) must be included.
3. Non-Returnable Items
The following items cannot be returned:
- Sale items or clearance items.
- Items marked as final sale.
- Gift cards.
4. How to Initiate a Return
To initiate a return, please follow these steps:
- Contact Us: Email our customer service team at [insert email address] or call us at [insert phone number] to request a return authorization.
- Provide Information: Include your order number, the item(s) you wish to return, and the reason for the return.
- Follow Instructions: We will provide you with detailed instructions on how to return your item.
5. Return Shipping
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item sent, defective product).
- We recommend using a trackable shipping service or purchasing shipping insurance for items over [insert amount], as we cannot guarantee that we will receive your returned item.
6. Refund Process
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to your original payment method within [insert number of days, e.g., 7-10 business days].
7. Exchanges
If you would like to exchange an item for a different size or color, please return the original item following the steps above and place a new order for the desired item.
8. Changes to This Return Policy
We reserve the right to update or modify this return policy at any time. Any changes will be effective immediately upon posting on our website.
9. Contact Us
If you have any questions or concerns regarding our return policy, please contact us at:
- Website: https://beamzztop.com/
- Street: 4278 Heather Sees Way, United States
- Hotline: 918-716-2264
- Email: contact@youtopix.xyz